Payment Policy

Pricing

All prices listed on the website are in Euro's (EUR) and include VAT. We offer free shipping on all products. This means there are no surprises at the checkout. 

Accepted Payment Methods

We accept a large range of payment options. Including

• Credit Cards (Visa, Mastercard and American Express): We accept major credit cards. If you are having any issues at the checkout, please contact us.
• IDeal: The most used online payment method in the Netherlands, IDeal is a guaranteed payment option between the IBAN of the customer and the IBAN of the business. 
• PayPal: If you have adequate funds in your PayPal account, or it is linked to your debit account, you can pay using PayPal.
• Shop Pay - See how Shop Pay Financing Works
• Debit Card (Maestro)
• Google Pay and Apple Pay

Please refer to your bank for associated transaction fees. 

Refunds and Returns

We offer product guarantee's on all our products. If your product is faulty or not delivered as you expected, please contact us.

We offer a 30 day return period. Should you decide to return the product you may be responsible for the cost of returning the product. The amount refunded will be the amount paid at the time of purchase (including VAT, excluding shipping as shipping to the customer is free).

You can find more information about our refund policy here.

If you have any questions regarding payment, please contact us at info@kroonluchtersonline.nl.

All payments are made to 

Veerman Online trading as Kroonluchters Online

Sintantonioustraat 17, Schijf, 4721AK, The Netherlands

KVK number: 92859275